Terms & Conditions | Unfiltered AF Gifts

Terms, Shipping, Returns & Privacy Policy

Welcome

Thank you for shopping with Unfiltered AF Gifts. By placing an order through our website, you agree to the terms outlined below.

If you have any questions, please contact us at help@unfilteredafgifts.com.

Shipping Policy

We currently ship within the United States.

Processing Time

Orders are typically processed within 1–3 business days. During holidays or periods of high order volume, processing times may be slightly longer.

Shipping Carriers

Orders may be shipped via UPS, USPS, or other carriers at our discretion.

Delivery Estimates

Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates.

Once a package has been accepted by the carrier, delivery delays caused by weather, carrier issues, holidays, or other circumstances beyond our control are the responsibility of the carrier.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the package and contents.

If a package appears lost in transit, please contact us and we will work with the carrier to investigate the issue.

Returns & Refunds

Because our products contain consumable items, personal care products, and curated gift box contents, we generally do not accept returns or offer refunds.

Refund Eligibility

Refunds or replacements may be offered in the following situations:

The item arrived damaged.
The wrong item was received.
The order was lost in transit and confirmed lost by the carrier.

Non-Refundable Situations

We cannot offer refunds for:

Orders delivered to the address provided at checkout.
Delays caused by the shipping carrier.
Minor variations in product appearance, packaging, or gift box contents when substitutions of equal or greater value are necessary.
Personal preference after delivery.

If there is a problem with your order, please contact us. We genuinely want to make things right whenever possible.

Product Information

We make every effort to accurately display product descriptions, photos, and contents.

Occasionally, products may become unavailable. In these situations, we reserve the right to substitute items with products of equal or greater value while maintaining the overall theme and quality of the gift box.

Limitation of Liability

Our liability is limited to the purchase price of the product ordered.

We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.

Privacy Policy

Your privacy matters to us.

Information We Collect

When you place an order, we may collect:

Name
Billing and shipping address
Email address
Phone number (if provided)
Order details

How We Use Your Information

We use this information to:

Process and fulfill orders
Communicate about your order
Provide customer support
Improve our products and services

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted third-party providers necessary to operate our business, such as payment processors and shipping carriers.

Marketing Emails

If you subscribe to our email list, you may receive occasional updates, promotions, or product announcements. You may unsubscribe at any time.

Data Security

We take reasonable measures to protect customer information, but no method of electronic transmission or storage is 100% secure.

Questions, concerns, or order issues?

Email: help@unfilteredafgifts.com

Thank you for supporting a small business. We appreciate every order.